Refund & Returns
At KKASHI.IN, we strive to provide you with the best shopping experience and ensure that our products meet your expectations. Please take a moment to read our return and order policy outlined below.
1.Returns and Exchanges:
Once an order is placed, we do not accept any returns or exchanges. We have a strict no-return and no-exchange policy. Therefore, we encourage you to carefully review your order before completing the purchase.
2.Defective or Damaged Items:
In the unlikely event that you receive a defective or damaged item, we request you to immediately notify us. Kindly contact our customer care team at +91-6304505317 within 12 to 24 hours of receiving the courier. To assist us in resolving the issue promptly, please share a detailed video and picture of the defect or issue, clearly explaining the problem. Failure to inform us within the specified time framemay result in us being unable to assist with the issue.
3.Non-Entertainment of Issues:
After the specified time frame mentioned above, we will not entertain any issues regarding defects, damages, or other concerns with the received products. It is essential to report any issues within the given time frame to ensure a smooth resolution process.
4.No Returns Accepted:
Please note that we do not accept any returns under any circumstances. Once an order is placed and received, it is considered final.
5.Cancellation Policy:
Orders can only be canceled within 24 hours of placing the order. Kindly contact our customer care team at +91-6304505317 to request a cancellation. After 24 hours, cancellations will not be entertained.
6.Refund Policy:
We do not offer refunds on any products or services unless there are exceptional circumstances. If an exception is made, the refund will be provided in the form of store credit or an alternative arrangement agreed upon by both parties.
We apologize for any inconvenience caused, but our strict return and order policy allow us to maintain the quality and integrity of our products. We appreciate your understanding.
If you have any questions or require further clarification regarding our return and order policy, please feel free to contact our customer care team at the provided phone number or email address.